Car dealerships must display NHS COVID-19 ‘track and trace’ QR codes


Car retailers are among businesses across the UK which must now display QR codes to allow the NHS COVID-19 ‘track and trace’ app to monitor the movement of their staff and customers.

Under rules that came into force yesterday (September 24) each dealership location must clearly display posters featuring the codes which allow both staff and customers to immediately check-in upon entry to the building via a smartphone device.

The names and addresses of those without a handheld device with which to scan the codes must be manually collected, while those refusing to provide their details should be refused entry.

Hospitality and retail sector law firm TLT LLP said in its guidance to businesses: “It may feel uncomfortable, but if someone won’t provide the information above (or provides inaccurate or incomplete information), you must refuse their entry.

“We suggest you record this information in the same way you might record the refusal to sell alcohol.”

Official guidance on the implementation of the QR code scheme is now available via the gov.uk website.

It states that all businesses, places of worship or community organisations with a physical location that is open to the public must display the codes, advising that numerous codes should be made accessible to avoid queuing at venue entrances.

Separate QR codes must be created for each business location.

To create a QR code that is compatible with the NHS COVID-19 ‘track and trace’ app, businesses will need to visit the gov.uk website and provide: their email address; address of each location; an email address for the manager (or point of contact) for each location; a phone number for the manager (or point of contact) for each location.

The new NHS COVID-19 app has been described as a key tool in the UK’s fight againt the coronavirus pandemic and will help car retailers – who have already implimented social distancing measures, one-way systems, thermometers and personal protective equipment (PPE) – to keep track of any potential infection threat to their business.

The new guidance related to the ‘track and trace’ app is part of a series of measures by Government designed to tighten up current restrictions in a bid to slow a rise in the ‘R’ infection rate across the UK.

Earlier this week, Prime Minister Boris Johnson revealed that all retail staff in England would have to wear personal protective equipment (PPE) face masks from Monday (September 28).

Johnson also announced a 10pm curfew for pubs and restaurants and a tightening of the existing “rule of six” restrictions to include indoor sports in his speech to the House of Commons on Tuesday.



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